Managed Network Services

As a Managed Computer Network Services Provider (MSP) we manage information technology (IT) services 24 hours, 7 days per week for the business computing needs of our customers via the Internet using proprietary software tools.

Remote technology is rapidly moving forward by leaps and bounds and these remote software tools allow us to virtually control the entire network operations off-site without ever having to step foot into in your office. Unlike the traditional break-fix method of IT technical support that is very unpredictable and reactive we offer continuous 24/7 outsourcing of the IT functions on a recurring, predictable monthly basis.

This provides our customers optimized, high performing network operation and “peace of mind” as well as a means to budget IT expenditures just like rent or insurance. We proactively monitor the IT infrastructure and resolve issues and event alerts before they cause trouble to minimize down time and maximize user productivity. Small and medium sized businesses can now have their IT needs taken care with our Virtual IT department without paying an on-site staff.

Common services provided in our managed services agreements usually include some or all of the following; network server administration, network appliance monitoring, network server and desktop security monitoring, patch management, remote software installation, remote data back-up, remote technical assistance to the desktop as well as on-site computer repair technical support as needed.