The 5 Biggest Reasons Why Small Businesses In Houston,
Kingwood, Humble, New Caney, Porter, Splendora, Dayton,
Liberty, Cleveland, Atascocita, Intercontinental Airport
Area, Spring, Conroe, The Woodlands Trust Us To Support
Their Computer Networks:
1. We are the ONLY technical
support company that offers a 100% “No Hassle”,
money back guarantee. Here is our guarantee; Hire
us to put an end to your most challenging computer
problems. If after the first visit you are not happy
with our technicians or the work we completed, you
can cancel your support agreement and we will refund
your payment for that full day. No guilt, No hassle,
and No problems. What could be more fair than that?
No other technical support company will stand behind
their work the way we do.
2. We guarantee a 60-minute or less response time
to your computer
emergencies, even after normal business hours and on
weekends.
When you become a Kingwood Computer support agreement
customer, with your approval, we'll install remote support
software on your network computers and give you a private "Computer
Crisis Hotline" that
is answered live 24 hours a day, 7 days a week.
When you have a problem that needs immediate attention,
you simply
call the hotline and a live operator will connect you
with a technician who will then access your network computer
and go to work on resolving the problem immediately.
This means faster resolution of
your problems at a lower cost (you don't pay for travel
time).
3. We will LOWER your overall IT costs by maximizing
the performance
and life of your existing equipment. As a small business,
you have to watch every penny. We understand that and
always look to re-purpose or reuse the equipment you
already have instead of spending your money on "cool" new
expensive technology.
4. Our technicians will not confuse you with techno-babble,
talk down
to you, or make you feel stupid. You'll get straight
forward answers to your questions in plain English. We'll
also take time to explain the pros and cons of different
solutions to your computer problem so you can make educated,
confident choices about the technology in your business.
5. We won't nickel and dime you over every single
project.
Some computer support companies will only give you
a project
estimate and an hourly rate for "unexpected circumstances".
This
type of plan only works in their favor and opens the
door for you
to get whacked with a bill two to three times what
you expected.
We'll give you one flat rate price for any project
and guarantee
to deliver it without charging you a penny more.
Get
a FREE Network Security and Performance Tune Up.
THIS IS HOW WE WORK:
FIRST, we sit down with you and
identify your business goals, then we apply the appropriate
technology to support those goals. Sounds simple
but, there are a number of "IT gurus" out
there who only understand the technical side of IT
problem solving and never take the time to understand
the bigger picture-what your business is all about!.
Quite often we can recommend a better,
faster or lower cost solution to a problem that no
one else though of simply because we make sure we
understand your business and how to USE technology
to best meet your business goals before making recommendations.
We look for solutions to eliminate
your IT problems within your budget. Some Technology
can be incredibly expensive. Left unchecked, you could
spend many thousands of dollars for the "latest
and greatest" technology that doesn’t provide
the best solution and it will be obsolete soon after
it is purchased.
As small business owners ourselves,
we understand that you don't have a pile of cash lying
around to blow on "cool" new
gadgets and
software. That's why we'll always recommend several
different
solutions for you to chose from, outline the pros and
cons, and give
you practical solutions that don’t cost an arm
and a leg.
We think you know, Information Technology IS complicated.
As a business owner, you don't have the time to research
and learn every new product or acronym that comes down
the pike - nor should you. We will take the time to
do the research and explain - in plain English - what
you need to know in order to make the best possible
decision on any type of technology investment.
THIS IS WHAT WE DO:
Your Small Business Virtual IT Department
We are your source for the iSystems
Services™ “Peace
of Mind” proactive computer network support you
need without the costs associated with hiring and managing
a full time IT staff. Many of our small business clients
are big enough to need on-going computer network support
but don't quite need the services of a full time IT
person and cannot afford the many expenses associated
with adding another employee.
That's where we can help!
iSystems Services™ “Peace of Mind” proactive
network maintenance and support plans fit your budget
because each support plan can be customized for your
business needs and goals. Our support plans provide
you with a suite of network support services ranging
from basic remote monitoring to total management and
maintenance of your IT
…we become your VIRTUAL
IT Department. This enables you to budget
IT systems and support just like you do for rent or
insurance and thereby lower your overall IT costs by
keeping them in check. Not only will you benefit from
lower costs but, you will also receive the advantages
of proactive monitoring and maintenance services that
will enable us to basically eliminate random or untimely
network downtime. This results in much fewer network
problems and faster resolution of technical problems
if they occur. Our iSystems Services™ “Peace
of Mind” proactive network support agreements
will enhance the reliability, availability and performance
of your network which will result in greater employee
productivity and job gratification, increased customer
loyalty and satisfaction and increased bottom line
results.
Our iSystems Services™ “Peace of Mind” Proactive
Support plans can include:
- Comprehensive security audits to uncover vulnerabilities
and
trouble areas. Depending on the security audit outcome
your support plan will include some or all of the
following;
- Installation and configuration of firewalls to
make your servers and workstations invisible to hackers.
- Install, configure, update or provide antivirus
software services to protect your email communications
system.
- Provide optional real time spam blocking services
- Locate and remove stubborn spyware, adware and
pop-ups that overload your systems valuable resources
and diminish performance.
- Help you create scheduled system back up procedures
to protect you from the loss of valuable data due
to hackers, viruses, theft, fire or file corruption
or other hardware failures.
- Installation of operating system updates and patches
for servers and workstations
- Monthly maintenance and clean up to remove all
temporary files, search history, recycle bin files,
cookies, and other clutter, improving the efficiency
and performance of your entire system.
- Configure your browser settings
for "cookie control" to
prevent spyware.
- Help you manage your company
IT “acceptable
use policies” and teach your employees how
to keep your network safe. This policy should provide
detailed usage instructions, how to avoid downloading
viruses and spyware, and ways to prevent hackers
from stealing your passwords, financial information,
client data files, and other confidential information.
Consulting Services
Because businesses compete in a fast moving digital
world and we require reliable, high performance access
to our business applications, distributed systems,
data and customers.
By providing clients with strong
network infrastructures and reliable, high speed access
to the Internet, Kingwood Computer helps build a solid
foundation for continued growth. Kingwood Computer
provides a comprehensive suite of IT consulting services
tailored to small and medium sized businesses.
We are
a small business and understand the daily business
challenges you are faced with. Therefore, we can provide
you the IT services you need to make your business
run efficiently and profitably.
Some of our consulting services include:
Network Design: We are experienced in all aspects
of network design and implementation. We can assist
you in: site design including wiring diagrams and specifications,
hardware selection, architecture and specifications,
security management, data recovery and disaster prevention,
operating system and applications software selection
and installation.
On-call support: If you don't have
the technical manpower in-house needed for RIGHT NOW
troubleshooting and repairs, give us a call, we’ll
send one of our experienced systems engineers to your
site to help you get out of trouble on an hourly basis.
Project management: From network and server upgrades
to network design, from firewall configurations to
AV solutions, we can help you make IT work for you.
IT Assessment & Planning: If you want to move ahead and find out where and
how you can gain competitive advantages through technology,
the a Kingwood Computer technology assessment is
the place to start the IT planning process.
Contact us to find out how Kingwood
Computer’s
consulting services can help you manage your IT!
